letting go...
a stroke patient got through to my line today to check on the status off his income tax forms. i did not know about his condition until his heartfelt thanks came across and the entire story spilled out.
"i just want you to know - keep up the good work..."
this is one of the calls that truly brightened up my day. call after dreary call you get abused, but with that kind of thanks, you suddenly feel as if everything is alright.
to let people in onto a secret, speaking from an insider's point of view: if anyone did you a service, do remember to thank that person. because you'll never know when your gratitude will brighten up his/her day and restore meaning to his/her duty.
that said, this is possibly my last post here. it has been fun while it lasted. do continue to support raymond and munloon ok? =)
"i just want you to know - keep up the good work..."
this is one of the calls that truly brightened up my day. call after dreary call you get abused, but with that kind of thanks, you suddenly feel as if everything is alright.
to let people in onto a secret, speaking from an insider's point of view: if anyone did you a service, do remember to thank that person. because you'll never know when your gratitude will brighten up his/her day and restore meaning to his/her duty.
that said, this is possibly my last post here. it has been fun while it lasted. do continue to support raymond and munloon ok? =)
